On Track Community Programs
Head Office
141 Minjungbal Drive
Tweed Heads South
NSW 2486
Australia
- 07 5524 9732
- 07 5524 6745
Housing Service
It’s not about delivering support, but delivering support that meets your needs.
On Track's aim is to improve a person's access to: housing, community support programs which enhance daily living, budgeting and relationship skills.
If you need a roof over your head ...
We have more than 20 years experience providing mental health rehabilitation programs and supported accommodation. Our services are focused on recovery, promote consumer involvement and focus on an individual's abilities and strengths.
Targeted support – tenancy training!
As a resident within an On Track property you will be offered Tenancy Training once you have registered with our service.
Tenancy Training is designed to provide you with a better understanding of your rights and responsibilities as a tenant, and how to complete applications and condition reports. The course will cover budgeting, development of positive relationships, transforming conflict and identifying danger zones (such as TICA).
... then we may be able to help
The process is then followed up with viewing potential properties, completing forms and finalising lease agreements. Case management is available on request and endeavours to support individuals and families to make confident choices about their housing, budgeting and lifestyle options.
What does the On Track Housing Service offer?
The housing service provided by On Track is committed to assisting people who are homeless or at risk of becoming homeless to secure accommodation. On Track provides a range of short to medium-term accommodation solutions for individuals and families. We can also provide support case management for those seeking support with:
- budgeting – helping you to get on top of your financial situation to regain independence in your life
- assessing and assisting with the management of family issues
- examining tenancy arrangements
Who can take advantage of the housing service offered through On Track?
On Track Housing Service offers support to:
- families and individuals who are in need of assistance to obtain emergency housing
- families and individuals who require a short to long-term housing solution
- families and individuals who have not been able to have their housing needs fulfilled by other housing providers in the community.
Individuals can refer themselves to the On Track Housing Service or be referred by another non-government or government agency
On Track Housing service is funded by the



